Dec 5, 2014

Starbucks rolls out Mobile Order & Pay in Portland, still no Windows Phone app

Summary:Coffee drinkers in Portland can now place a drink and food order on their iPhone, pay, then pick it up all without talking to a single person. Welcome to the future of mobile ordering.

4-orderconfirmation-order-200x386.jpgEarly this year I wrote that Starbucks planned to reduce time spent interacting with your barista. Starbucks announced the Mobile Order & Pay launched yesterday in Portland, Oregon, for iPhone owners.

Starbucks plans to roll out this service across the country in 2015. The service only works on iPhones now, but Android support is planned as the service launches.

Unfortunately, there is no word on Windows Phone support. Actually, Starbucks still hasn't even launched a standard Starbucks app for the Windows Phone platform, despite the fact that Microsoft and Starbucks are both head-quartered in Washington State. There is a Microsoft Band Starbucks app so it continues to confuse me why there is no official Windows Phone app.

The new Mobile Order & Pay service lets you place a food and/or drink order, including all drink customizations that customers like to make, in the app. You then select a store to pick up your order with approximate wait times and directions to the store appearing on your phone.

Payment is made from your Starbucks card so along with an iPhone you will need to have a valid Starbucks card to use the service in Portland.

Matthew Miller started using a mobile devices in 1997 and has been writing news, reviews, and opinion pieces ever since. He is a co-host with GigaOM's Kevin Tofel on the MobileTechRoundup podcast and an author of three Wiley Companion series books. Matthew started using mobile devices with a US Robotics Pilot 1000 and has owned over 200 d... Full Bio

zdnet_core.socialButton.googleLabel Follow @@palmsolo Contact Disclosure Matthew is a professional naval architect by day and a mobile gadgeteer at all other times. He purchases his own devices and then sells them on eBay or Swappa to buy more. Many other devices are sent for review on a 30-day loaner basis and then returned to the carrier or manufacturer. If any are provided as “long term loaner units” this will be clearly disclosed in his reviews.

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